These documents govern your use of InMotion Digital's products and services. By using our services, you agree to these terms. Download buttons will be active once documents are hosted — contact us at hello@in-motion.digital if you need a copy in the meantime.
1. Company Information
InMotion Digital Limited · Company Number: 15626830 · Email: hello@in-motion.digital · Website: www.in-motion.digital
These Terms & Conditions govern all products and services provided by InMotion Digital Limited to any customer, business, or end user. By engaging with our products or services, you accept and agree to these Terms. These Terms do not override statutory rights under UK consumer law.
2. Scope of Services
We provide:
- Supply of commercial digital display units
- Content Management System (CMS) software and remote access services
- Graphic design and content scheduling (where agreed)
- Technical support and troubleshooting
- Installation coordination (if arranged in writing)
3. Product Usage Guidelines
- Our commercial digital displays are designed for controlled indoor environments
- Maximum recommended usage: 8–10 hours per day for standard displays, unless explicitly approved otherwise in writing
- All packaging, transport film, and vent coverings must be removed prior to use
- Do not expose equipment to excessive heat, moisture, dust, enclosed compartments, or unstable power supply
- Any misuse or failure to follow the product guidelines may invalidate warranty and support
4. Customer Responsibilities
- Ensuring proper installation by qualified personnel
- Adhering to published usage and safety instructions
- Maintaining your own power supply and internet connection
- Providing a secure and ventilated environment for operation
Once equipment is delivered and signed for, it is under your full responsibility. InMotion Digital is not liable for damage caused by third parties, environmental factors, or unauthorised access.
5. Warranty Policy
We offer a limited warranty covering manufacturing defects and software faults under normal usage. The warranty excludes accidental or environmental damage, physical damage, damage from extended operation or blocked airflow, and unauthorised repair or modification. Warranty claims must be submitted with visual evidence and are subject to review. Misuse voids coverage.
6. Content & CMS Use
Customers must not upload inappropriate, illegal, or copyrighted content. We reserve the right to suspend access for breaches of policy. We are not responsible for losses caused by improper use of CMS systems, scheduling errors, or customer content.
7. Payments & Subscriptions
Full payment is required before shipment unless otherwise agreed. Monthly subscriptions must be paid in advance. Failure to pay may result in suspension or removal of services. All prices are inclusive of VAT unless otherwise stated.
8. Data Protection & Privacy
We process personal data in accordance with the UK GDPR and Data Protection Act 2018. For details, please refer to our Privacy Policy below.
9. Limitation of Liability
To the fullest extent permitted by UK law, we are not liable for indirect or consequential losses (e.g. lost profits, business disruption). Our total liability shall not exceed the amount paid by you for the product or service in question. Nothing in these Terms excludes liability for death or personal injury due to negligence, fraud, or any matter that cannot be excluded under UK law.
10. Intellectual Property
All content, software, graphics, and media produced or provided by InMotion Digital remain our intellectual property unless explicitly transferred in writing. You are granted a limited, non-transferable licence to use such material for its intended purpose only.
11. Termination
We reserve the right to suspend or terminate services if you breach these Terms, misuse the products, or fail to make payments.
12. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.
By purchasing, installing, or using any Commercial Digital Display supplied by InMotion Digital Limited, you agree to be bound by the following Terms and Conditions. These terms are in addition to and do not replace your statutory rights under UK law, including the Consumer Rights Act 2015.
1. Purpose and Scope of Use
- These displays are sold for light to moderate commercial use, intended for internal business promotion or informational display
- Displays are not designed for 24/7 continuous use, nor for use in extreme or unregulated environmental conditions
- Maximum daily operating time is 8–10 hours, unless otherwise agreed in writing before purchase. Usage beyond this constitutes misuse and invalidates warranty coverage
2. Installation & Setup Requirements
- Installation must be performed by a qualified technician
- All protective film, shrink wrap, or transportation coverings must be fully removed before activation
- Displays must be mounted in a location with adequate airflow and ventilation, away from direct sunlight, heat sources, steam, moisture, or enclosed cabinet structures
3. Prohibited Usage
The following activities are expressly prohibited and will void any warranty or liability:
- Operating the screen with packaging or protective film still attached
- Running the display for more than 10 hours daily without cooling intervals
- Using the screen outdoors or in high-humidity or high-temperature environments without prior written consent
- Modifying, opening, or repairing the device by unauthorised persons
- Blocking ventilation ports or surrounding the screen with insulating materials
- Connecting unapproved third-party accessories or power sources
4. Monitoring & Data Collection
The Company may collect usage data through integrated CMS platforms for quality control and warranty assessment. This data may be used to verify operating times, content playback, and identify excessive or improper usage. Use of this data is compliant with the UK GDPR and the Data Protection Act 2018.
5. Warranty Limitations
A limited warranty covers manufacturing defects and hardware/software faults under normal, intended use. The warranty does not cover overheating, physical damage, environmental damage, electrical faults caused by power surges, or any third-party installation or unauthorised repair. All warranty claims are subject to assessment — proof of misuse, tampering, or environmental failure will result in rejection.
6. Customer Responsibilities
The Customer assumes full responsibility for proper usage, installation, and environmental conditions after delivery. Any failure to comply with these usage instructions constitutes a breach of contract under the Supply of Goods and Services Act 1982, and may invalidate warranty rights.
7. Liability & Indemnity
InMotion Digital Limited shall not be liable for any indirect or consequential losses arising from display failure due to misuse or unauthorised modification. Nothing in this document limits liability for death or personal injury caused by negligence, or any liability that cannot be excluded under UK law.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.
1. Scope of Responsibility
InMotion Digital Ltd. operates strictly as a service provider for the technical upload, scheduling, and display of digital media. While we may assist in the creation or placement of content at the Client's request, the Client retains full legal status as the “Publisher” of said content.
2. Client Warranties & Ownership
By requesting the upload of any media (including logos, images, videos, music, or live broadcasts), the Client warrants that:
- They are the sole owner of the intellectual property or have obtained all necessary written licences, permissions, and clearances from the rightful copyright owner
- The content does not infringe upon the trademark, copyright, privacy, or intellectual property rights of any third party
- They have conducted the necessary research to ensure the legal right to display such material in a commercial environment (e.g. specific licences for sports broadcasts or commercial music playback)
3. No Duty to Vet
The Client acknowledges that:
- InMotion Digital Ltd. does not have an obligation to research, verify, or “vet” the copyright status of materials provided by the Client
- The Supplier's action of uploading content via the CMS is a technical execution of the Client's request and does not constitute legal approval of the content's copyright status
- The Supplier is not responsible for any scheduling errors or legal disputes arising from the use of Client-provided content
4. Indemnification (The “Shield” Clause)
The Client agrees to indemnify, defend, and hold harmless InMotion Digital Ltd. against any and all claims, damages, losses, or legal expenses (including professional fees) arising from alleged or actual infringement of third-party intellectual property rights, unauthorised display of copyrighted broadcasts or media, or any breach of these content terms.
5. Right to Refuse or Remove
InMotion Digital Ltd. reserves the unilateral right to:
- Refuse any upload request that appears, on its face, to be a clear violation of copyright or UK law
- Immediately suspend or remove content from any display if a “Take-Down” notice or copyright claim is received from a third party
- Terminate services for Clients who repeatedly request the use of unauthorised materials
6. Governing Law
This policy shall be governed by and construed in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the English courts.
InMotion Digital Limited (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.
Data We Collect
- Contact information (name, email address, phone number) when you make an enquiry or sign up
- Business information (company name, address, sector) to provide our services
- Usage data from screens connected to our CMS platform, for quality control and warranty purposes
- Communications you send us via email, WhatsApp, or our website forms
How We Use Your Data
- To provide and manage our digital signage services
- To communicate with you about your account, requests, and updates
- To improve our services and resolve technical issues
- To comply with our legal obligations
Data Sharing
We do not sell your personal data. We may share data with trusted third-party service providers (such as our CMS platform provider) solely for the purpose of delivering our services. All third parties are required to handle your data in accordance with UK GDPR.
Your Rights
Under UK GDPR, you have the right to access, correct, or delete your personal data, object to or restrict certain processing, and request data portability. To exercise your rights, contact us at hello@in-motion.digital.
Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations. Customer records are typically retained for 6 years after the end of a contract in line with UK tax and legal requirements.
Contact & Complaints
For any privacy concerns, contact us at hello@in-motion.digital. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.